Shipping Policy

Order Processing Time
Orders are typically processed within 24–48 hours after being placed.
Delivery Time
Please allow 5–7 business days for delivery after order processing.
Expected Delivery Time
Customers can expect to receive their orders within 5–7 business days from the date of order processing.
Free Shipping
Enjoy free shipping on all orders, ensuring a convenient and cost-effective shopping experience.
Returns & Refunds
14-Day Return Policy
If you are not completely satisfied with your purchase, you may return it within 14 days of receipt for a full refund.
Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / Non-Returnable Items
Certain types of items cannot be returned, such as:
  • Perishable goods
  • Personalized items
  • Gift cards
Please contact us if you have questions or concerns about specific items.
Order Cancellation
If you need to cancel an order, please contact us as soon as possible.
We cannot guarantee cancellations once an order has been processed.
Contact Us
For further details regarding our shipping and returns policies, please visit our Shipping & Returns page or contact our customer service team:
Company Name: Engrivo
Phone Number: +91 9313611456
Email: support@engrivo.com
Store Address: C243, Sec 10, Noida, Uttar Pradesh 201301